Please select a link below. If you don't find the answer to your question, please email us or call us at 303-825-0303 or 866-900-0303 (toll free).

How do I pay for use of the site?

How much credit do I receive initially?

What area of land does your web site cover?

Can I print the documents I have viewed?

Can I print the indices I have viewed?

How often are the documents and indices updated on your site?

When I try to install the AlternaTIFF viewer I get an error stating "Your current security settings prohibit running ActiveX controls on this page. As a result, the page may not display correctly." What should I do?

Who do I contact if I need help with your site?

Q. How do I pay for use of the site? Back To Top

A. Unlike most web sites we do not require the use of credit cards. At the beginning of each month our clients will be invoiced for their prior month's usage. You can then choose to pay by check or credit card. To pay by credit card, please call our billing department at 303-825-0303 or 866-900-0303 (toll free).

Q. How much credit do I receive initially? Back To Top

A. The initial credit limit for all new subscribers is $500.00. Once a relationship has been established more credit will be extended. To request a credit increase, simply email our credit department from the Contact Us page.

Q. What area of land does your web site cover? Back To Top

A. Please click on the coverage area link on the home page.

Q. Can I print the documents I have viewed? Back To Top

A. Yes. There is no additional charge for printing your viewed document pages. Simply click the Print icon located on the top left of the AlternaTiff Tool Bar.

Q. Can I print the indices I have viewed? Back To Top

A. Yes. There is no additional charge for printing your viewed index pages on your printer.

• When viewing the index, click the 'Printer Friendly Page (Landscape Orientation)' button at the top of the screen.
• Go to your browser's 'File' menu and select 'Page Setup'.
• Change the paper orientation to 'Landscape' and ensure that the margins are no wider than 1/2 inch.
• Click 'OK' to close the 'Page Setup' dialog box.
• Finally, click your browser's 'Print' icon or select 'Print' from the 'File' menu.

For best results, you'll need a photo-quality color printer. You can also purchase large (22" x 28"), high quality, color copies of the indexes by selecting the 'Purchase Paper Color Copy of Indices' button on the View Index List page.

Q. How often are the documents and indices updated on your site? Back To Top

A. We update our documents at least every week. Our indices are updated on request. Please contact us with your legal description and we will update the indices within 24 hours. This will ensure you have the most up to date indices possible.

Q. When I try to install the AlternaTIFF viewer I get an error stating "Your current security settings prohibit running ActiveX controls on this page. As a result, the page may not display correctly." What should I do? Back To Top

A. Please contact your system administrator and have them enable ActiveX controls for your browser. Alternatively, please call us at 303-825-0303 or 866-900-0303 (toll free) and we can help you do it yourself.

Q. Who do I contact if I need help with your site? Back To Top

A. Land Data Images can be reached at 303-825-0303 or 866-900-0303 (toll free). We also encourage email at support@landdataimages.com.

For more help, simply email us or call us at 303-825-0303 or 866-900-0303 (toll free).